{"id":345,"date":"2026-08-05T11:59:35","date_gmt":"2026-08-05T15:59:35","guid":{"rendered":"https:\/\/diocesemontreal.wp.vortexdev.com\/?page_id=345"},"modified":"2026-10-07T12:57:14","modified_gmt":"2026-10-07T16:57:14","slug":"file-a-complaint","status":"publish","type":"page","link":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/file-a-complaint\/","title":{"rendered":"Do you want to file a complaint?"},"content":{"rendered":"\n<p class=\"is-style-intro wp-block-paragraph\"><strong>\u00ab The Archdiocese of Montreal is committed to carrying out a thorough investigation in its search for the truth. To that end, it has mandated an Ombudsman, whose function will be autonomous and independent of the Church. Any person who calls upon the Ombudsman to file a complaint concerning any form of abuse or inappropriate behaviour, regardless of the age of the victim, will be welcomed by her with goodwill and compassion.&nbsp;\u00bb.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;<br>\u00ab We want to ensure that victims are listened to and receive better support. \u00bb.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><br>-Christian L\u00e9pine, Archbishop of Montreal<\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"menu-tabs aligndefault\"\n>\n  <div class=\"menu-tabs__outer tabs-swiper\">\n    <div class=\"menu-tabs__wrapper\" id=\"tabsMenu\">\n    <!-- The navigation links will be automatically generated here by front-menu-tabs.js -->\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text is-vertically-aligned-center is-stacked-on-mobile is-style-default\" style=\"grid-template-columns:41% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"273\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signaler-situation-1.png\" alt=\"\" class=\"wp-image-2363 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signaler-situation-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signaler-situation-1-300x180.png 300w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-large-font-size wp-elements-275397b0be2bcf3de53761fb430e309c\">To file a complaint or to report or discuss a situation, please contact the ombudsman<\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-65882d3b wp-block-group-is-layout-flex\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"22\" viewBox=\"0 0 20 22\" fill=\"none\" stroke=\"#C8102E\" stroke-width=\"1.6\" stroke-linejoin=\"round\" aria-hidden=\"true\" style=\"display:block\"><circle cx=\"10\" cy=\"5.6\" r=\"4.6\"\/><path d=\"M3.3 21.1h13.4a2 2 0 0 0 2-2v-.6a6.4 6.4 0 0 0-6.4-6.4H7.7a6.4 6.4 0 0 0-6.4 6.4v.6a2 2 0 0 0 2 2z\"\/><\/svg>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Me Marie Christine Kirouack. Ad.E.<\/strong><br>(514) 752-4683<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:plainte@ombudsman-ecm.com\" target=\"_blank\" rel=\"noreferrer noopener\">Envoyer un courriel<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-vertically-aligned-center is-stacked-on-mobile has-beige-medium-background-color has-background\" style=\"grid-template-columns:auto 41%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading anchor\">Walk the Talk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In an open letter published on September 8, 2018, in La Presse and The Gazette, Archbishop L\u00e9pine appeals to everyone within the Church to be resolute in tackling the issue of sexual abuse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/news\/news-2\/lettre-ouverte-de-larcheveque-une-douleur-entendue\/\">Read the letter<\/a><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"454\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/passer-de-la-parole-1.png\" alt=\"\" class=\"wp-image-2376 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/passer-de-la-parole-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/passer-de-la-parole-1-300x300.png 300w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/passer-de-la-parole-1-150x150.png 150w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-vertically-aligned-center is-stacked-on-mobile\" style=\"grid-template-columns:37% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"454\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/abus-1.png\" alt=\"\" class=\"wp-image-2380 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/abus-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/abus-1-300x300.png 300w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/abus-1-150x150.png 150w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 id=\"anchor\" class=\"wp-block-heading anchor\">Filing a complaint<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"anchor\">The Capriolo Report was released November 25, 2020. With the support of a Committee co-chaired by Archbishop L\u00e9pine and the Honourable Pepita G. Capriolo, we are undertaking to implement the recommendations contained in that Report. The end result will be an abuse complaint process that focuses on the victim, that examines all forms of abuse, and under which a victim\u2019s age no longer constitutes a criterion for reporting a complaint. The existence of an Ombudsman, the creation of a lay Advisory Committee comprising five members, one of whom is a survivor, and the fact that investigations are conducted by external experts will ensure that each complaint is treated with all due diligence and respect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/diocesemontreal.wp.vortexdev.com\/page-de-test\/\" data-type=\"page\" data-id=\"2076\">View documents<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-vertically-aligned-center is-stacked-on-mobile has-beige-medium-background-color has-background\" style=\"grid-template-columns:auto 41%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading anchor\">Bishop Reporting System<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Bishops of Canada launch a national, bilingual service for reporting situations of sexual abuse either committed or covered-up by a Bishop. This service furthers their commitment to responsibility, accountability and transparency in matters of clergy sexual abuse and their commitment to facilitate healing and justice for victims-survivors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/diocesemontreal.wp.vortexdev.com\/page-de-test\/\" data-type=\"page\" data-id=\"2076\">Learn more<\/a><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"454\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signa-episcopal-1.png\" alt=\"\" class=\"wp-image-2389 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signa-episcopal-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signa-episcopal-1-300x300.png 300w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/signa-episcopal-1-150x150.png 150w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-vertically-aligned-center is-stacked-on-mobile\" style=\"grid-template-columns:37% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"454\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapports-ombudsma-1.png\" alt=\"\" class=\"wp-image-2390 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapports-ombudsma-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapports-ombudsma-1-300x300.png 300w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapports-ombudsma-1-150x150.png 150w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 id=\"anchor\" class=\"wp-block-heading anchor\">Reports and Presentation of the Ombudsman<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"anchor\">Here you will find the presentation and reports of the Ombudsman.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"anchor\"><a href=\"https:\/\/diocesemontreal.wp.vortexdev.com\/page-de-test\/\" data-type=\"page\" data-id=\"2076\">View reports<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-vertically-aligned-center is-stacked-on-mobile has-beige-medium-background-color has-background\" style=\"grid-template-columns:auto 41%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading anchor\">Independent Report by the Honourable Capriolo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Independent report by the Honourable Pepita G. Capriolo on the complaints against former priest Brian Boucher<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Roman Catholic Archdiocese of Montreal has released the report of the independent investigation into the handling of complaints received about former priest Brian Boucher. The 276-page report by the Honourable Pepita G. Capriolo, a retired Quebec Superior Court judge, was made public at a press conference in her presence and that of Archbishop Christian L\u00e9pine of Montreal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/diocesemontreal.wp.vortexdev.com\/page-de-test\/\" data-type=\"page\" data-id=\"2076\">View reports<\/a><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"454\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapport-capriolo-1.png\" alt=\"\" class=\"wp-image-2391 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapport-capriolo-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapport-capriolo-1-300x300.png 300w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/rapport-capriolo-1-150x150.png 150w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-vertically-aligned-center is-stacked-on-mobile\" style=\"grid-template-columns:37% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"454\" height=\"454\" src=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/prevention-1.png\" alt=\"\" class=\"wp-image-2393 size-full\" srcset=\"https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/prevention-1.png 454w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/prevention-1-300x300.png 300w, https:\/\/diocesemontreal.wp.vortexdev.com\/wp-content\/uploads\/2026\/09\/prevention-1-150x150.png 150w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading anchor\">Prevention: A Responsible Pastoral Approach<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In order to ensure the safety and integrity of those to whom it brings the Gospel message, the Catholic Church in Montreal has adopted the diocesan policy of responsible pastoral care, which aims to ensure a safe and healthy environment for all, and to prevent all forms of abuse of vulnerable people.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/diocesemontreal.wp.vortexdev.com\/page-de-test\/\" data-type=\"page\" data-id=\"2076\">View documents<\/a><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00ab The Archdiocese of Montreal is committed to carrying out a thorough investigation in its search for the truth. To&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-345","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/comments?post=345"}],"version-history":[{"count":7,"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/345\/revisions"}],"predecessor-version":[{"id":3220,"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/345\/revisions\/3220"}],"wp:attachment":[{"href":"https:\/\/diocesemontreal.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/media?parent=345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}